Shipping policy

Delivery Service: We are proud to partner with DHL, one of the world's leading logistics companies, to ensure a fast and reliable delivery service.

Shipping Destinations: Currently, we ship exclusively within Germany.

Shipping Costs:

• Standard Shipping: A flat rate of 4,99€ applies to all orders.

Processing Time:

• Orders are processed within 1-3 business days.

Delivery Time:

• Once processed, orders should arrive within 3-5 business days. Please note that delivery times may vary depending on the destination and during peak periods or due to unforeseen circumstances.

Tracking Your Order:

• Upon dispatch, you will receive a tracking number via email. You can use this to track your order's progress on DHL's tracking system.

Customer Service:

• For any inquiries regarding your order or our shipping policy, please contact our via email info@kraftfinity.berlin

Notes:

• Please ensure your delivery address is accurate to avoid delays.
• If you're not at home at the time of delivery, DHL will leave a notification card with further instructions.

Changes to Orders:

• Once your order is placed, we cannot guarantee changes to your shipping address or the order itself. Please double-check your order details before confirming your purchase.